--- title: Rethinking blended onboarding with Travel Counsellors description: Discover how Travel Counsellors transformed their onboarding process during the pandemic by embracing blended learning and innovative strategies in our latest podcast with Matt Harding. image: https://desq.co.uk/hubfs/vid%20header.jpg --- × ![Newsletter](https://desq.co.uk/hubfs/newsletter.png) ## Sign up to our newsletter [![Desq logo](https://desq.co.uk/hubfs/logo-white.svg "Desq logo")](https://desq.co.uk/) [![Desq logo](https://desq.co.uk/hubfs/logo-col.svg "Desq logo")](https://desq.co.uk/) - [What we offer](https://desq.co.uk/what-we-offer) - [What we do](https://desq.co.uk/what-we-do) - [About us](https://desq.co.uk/about-us) - [Work](https://desq.co.uk/work) - [News](https://desq.co.uk/news) - [Contact](https://desq.co.uk/contact) # Rethinking blended onboarding with Travel Counsellors How do you turn a moment of disruption into an opportunity to redesign onboarding for the better? In our latest podcast, we sit down with Matt Harding, Director of Franchise Sales at Travel Counsellors, to discuss how the company used the pandemic as a moment to pause and rethink the onboarding journey for their counsellors. Learn More ![vid header](https://desq.co.uk/hubfs/vid%20header.jpg) # Rethinking blended onboarding with Travel Counsellors Dec 3, 2025 Ep. 2: Around the Desq podcast    ![](https://desq.co.uk/hubfs/newsletter.png) Sign up to our newsletter **Like to hear more bite-sized L&D news and views from Desq?** Subscribe to our quarterly newsletter – **Story Board**. 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All Rights Reserved. | [Privacy | Cookies](https://141205564.hs-sites-eu1.com/privacy) Follow us on LinkedIn ![desq](https://desq.co.uk/hubfs/desq.svg "desq") We rethink learning ##### Navigate - [What we offer](https://desq.co.uk/what-we-offer) - [What we do](https://desq.co.uk/what-we-do) - [Our work](https://desq.co.uk/work) - [About us](https://desq.co.uk/about-us) ##### News - [Latest news](https://desq.co.uk/news) - [Newsletter](https://desq.co.uk/news/rethinking-blended-onboarding-with-travel-counsellors#newsletter-signup) ##### Contact - [Get in touch](https://desq.co.uk/contact) - [Linkedin](https://www.linkedin.com/company/desq) - +44 (0)114 349 5769 [Privacy Policy](https://desq.co.uk/privacy?hsLang=en-gb) Rethink Learning Ltd. 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Molly Anderson", "url" : "https://desq.co.uk/news/author/molly-anderson" }, "dateModified" : "2025-12-03T10:50:50.179Z", "datePublished" : "2025-12-03T10:47:37.000Z", "headline" : "Rethinking blended onboarding with Travel Counsellors", "image" : [ "https://desq.co.uk/hubfs/vid%20header.jpg" ], "mainEntityOfPage" : { "@id" : "https://desq.co.uk/news/rethinking-blended-onboarding-with-travel-counsellors", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://desq.co.uk/hubfs/fc_desq_logo-1.png" } } } ```